When you sign up and purchase a product from us, you don't have to go anywhere to get support. You simply have to connect to your Css Ninja account and open the support tab.
When you purchase an HTML template or another type of theme, you select a license that will be linked to the item you bought. The Lite license and the Starter license give you access to community support, which happens on our discord server.
The Developer license and the Business license give you access to premium support, which happens by opening a ticket on our Support portal. You are granted a 6 months period of support for a product after you've purchased it.
|Lite · Starter||Developer · Business|
Response under 48h